Frequently Asked Questions

Here you can find answers to the questions that are frequently asked by our customers. If you don’t find the answer you’re looking for, feel free to contact us.

How can I order replacement parts?

You can order replacement parts and accessories from the dealer where you purchased your bike or trike, or from any bicycle shop. If you purchased your bike or trike from our Schaltwerk store, then you can take advantage of the Services offered there (only with in-store pick up).

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